Karl, 

            I will have the $500.00 applied to your credit card today. You should see on your credit card statement within the next 5 to 10 business days (depending on your financial institution). Seeing that you are going “public” with your miraculous news about our site, I was curious whether or not you would your like your account closed. If not, I would love nothing more than to work with you to assist you running a successful advertising campaign with our site. Let me know what you would like to do. I appreciate your time and business.

 Best Wishes,
Andrew  

I’ll take the refund as you have failed to identify my original concern; the ridiculous and atypical burn rate of my $25 daily budget, as compared to identical CPC campaigns on Google, MSN, ASK, Miva and Yahoo!. I guess you guys believe in the old adage, “any publicity is good publicity” because your about to receive a lot in all the significant webmaster forums.  

You can read about LinkScanner at their FAQ page; http://www.explabs.com/about/resCenter/qa.asp.  

Hello Karl,
I apologize for the credit not being applied. It was an obvious mistake on my company’s end. I will have it taken care of today. If you wish, I will have it refunded to your credit card instead. As for the Link Scanner Pro Monitor, I am not sure what it does or why it says we hide our identity. Can you please elaborate, as I am interested as to how or why it identifies us in such a fashion? I look forward to your response. I hope all is going well. 

Andrew

Right,
OK  Andrew and associates, it’s 8:00 PM Eastern Nov., 30 2006 and no funds have been added to my account, plus my security service, LinkScanner Pro Monitor, identifies you as a dangerous website and that you hide your identity. 

I think we’re done here. 

Best Regards,

Karl L. Baldwin

MountainLodging™

Vacation Cabin Rental Listing Service

http://www.mountain-lodging.com

            &

Web Design, Hosting & SEM

www.websites-online.com
800-418-1483

From: Andrew Alaimo [mailto:andrewa@seevast.com]
Sent: Wednesday, November 29, 2006 3:39 PM
To: Karl Baldwin; kbaldwindw@direcway.com
Cc: Tiffany Crandall
Subject: RE: Kanoodle Advertising Account # 64471222 

Hi Karl, 

 Good news! I just talked to my Optimization Team and your account should be ready to go live tomorrow afternoon. I will have the credit place in your account once I receive the Green Light from them. In the future, if you experience any problems with your account…please feel free to contact me directly and I will do my best to help you out. I hope all is going well. 

Andrew 

-----Original Message-----
From: Karl Baldwin [mailto:kbaldwindw]
Sent: Monday, November 27, 2006 10:18 AM
To: 'clientservices@corp.kanoodle.com'; 'jimj@corp.kanoodle.com'
Subject: FW: Kanoodle Reminder: Still Inactive, No Funds [Acct: kbaldwin] 

I expect satisfactory resolution on this matter in 48 hours or, as Adam suggests, I'm giving this matter a lot of media coverage. For starters, Detlev Johnson (search Return), Matt Cutts (Google Blog), WebmasterWorld Forum, Threadwatch.org and Slashdot; and that's just for starters. 

Best Regards,
Karl L. Baldwin
MountainLodging™
Vacation Cabin Rental Listing Service
http://www.mountain-lodging.com
            &
Web Design, Hosting & SEM
www.websites-online.com
800-418-1483 

-----Original Message-----

From: Adam Audette [mailto:adam@]
Sent: Monday, November 27, 2006 12:13 AM
To: Karl Baldwin
Subject: RE: Kanoodle Reminder: Still Inactive, No Funds [Acct: kbaldwin] 

Karl,
Please keep me posted about this. We could break this issue
big-time on the LED if you want media coverage. We'd need the
"whole story" though - all the info. Write the post and I'll run it. 

Cheers
Adam 

At 12:08 AM 11/23/2006 -0500, you wrote:
>HEY. It's been over 3 weeks, not just 10 days what's the
>deal??????????????????????????
>Best Regards,
>Karl L. Baldwin
>MountainLodging™
>Vacation Cabin Rental Listing Service
>http://www.mountain-lodging.com
>             &
>Web Design, Hosting & SEM
>www.websites-online.com
>800-418-1483

>-----Original Message-----

>From: Jim Jacka [mailto:jimj@pulse360.com] On Behalf Of Jim Jacka
>Sent: Wednesday, November 01, 2006 4:01 PM
>To: Karl Baldwin
>Subject: RE: Kanoodle Reminder: Still Inactive, No Funds [Acct:
>kbaldwin]>

>Karl,
>   This is Jim at Kanoodle, we exchanged e-mails the other day |
> regarding your account.  Our Traffic and Accounting Departments are looking into your
>account and as soon as I hear back from them, I will be able to
>let you know where your account stands. Generally a review can take about 10
>business days. If you need anything in the meantime, please let me know.

Thank you again for using Kanoodle.
>Jim Jacka
>Client Services Representative
>Kanoodle
>p: 716.817.5030
>    877.526.6635
>f: 716.636.6224
>e: jimj@corp.kanoodle.com
>WWW.KANOODLE.COM 

>-----Original Message-----

>From: Karl Baldwin [mailto:kbaldwindw]
>Sent: Wednesday, November 01, 2006 3:25 PM|
>To: Kanoodle Client Services
>Subject: RE: Kanoodle Reminder: Still Inactive, No Funds [Acct:
>kbaldwin]

>I won't be adding anymore funds until somebody responds to my last
>email.
>Following is that exchange;

>***********************************************************************

>>Hi Jim,
>Thanks for getting back to me. As you guys won't reveal who your
>"partners"
>are I can only count the number of visitors that show up in my
>logs that are
>from Kanoodle. For October; only one!
>Regardless, I have identical PPC accounts with many other major
>PPC players.
>Same key words, same # 1 bidding. Given that my daily budgets of
>$24 does
>not deplete on Yahoo, Google, ASK or MSN generally until after 12
>noon,>pretty much indicts Kanoodle of allowing rampant click fraud.
>Unless, of
>course, you are claiming to have 5+ times more traffic than the
>recognized
>big boys. 

>So, by all means, and with intense diligence, please involve your
>"Traffic Dept." 

>Best Regards,
>Karl L. Baldwin
>MountainLodging(tm)
>Vacation Cabin Rental Listing Service
>http://www.mountain-lodging.com
>             &
>Web Design, Hosting & SEM
>www.websites-online.com
>800-418-1483> 

>-----Original Message-----

>From: Jim Jacka [mailto:jimj@pulse360.com] On Behalf Of Jim Jacka
>Sent: Monday, October 30, 2006 4:34 PM
>To: Karl Baldwin
>Subject: RE: Click Fraud 

>Karl,
>   This is Jim in Client Services at Kanoodle.  I've looked into
> your account
>and I did see that you've consistently hit your Daily Spending Cap
>of $24.00
>per day over the last month.  Unfortunately, I wasn't entirely
>sure what you
>meant by only one visitor from Kanoodle.  From looking at your
>stats I saw
>that almost 12,000 clicks from Kanoodle and our partners have
>visited your
>site since 10/1.  I also was wondering how you're tracking the
>clicks and if
>you can see a difference between a Kanoodle click and one from
>somewhere
>else.
>   I noticed that in June we had suggested having a tracking tag
> added to
>your URLs to better help you track your clicks from Kanoodle, but
>this was
>never agreed upon.  If you'd like, I can have our Traffic Dept.
>look into
>your account if you believe something is amiss, but I would
>strongly suggest
>having the tracking tag added to your URL.  If you have any other
>questions
>or concerns, please let me know.  Thank you for using Kanoodle.
 

>Jim Jacka
>Client Services Representative
>Kanoodle
>p: 716.817.5030
>    877.526.6635
>f: 716.636.6224
>e: jimj@corp.kanoodle.com
>WWW.KANOODLE.COM

________________________________________

>From: Karl Baldwin [mailto:kbaldwindw]
>Sent: Friday, October 27, 2006 1:47 PM
>To: Kanoodle Client Services
>Subject: Click Fraud

>How is it that my daily cap of $25 is reached every day at 2:30 -
>3:00 AM, but in the last 21 days there has been only one visitor from
>Kanoodle? 

>Best Regards,
>Karl L. Baldwin
>MountainLodging(tm)
>Vacation Cabin Rental Listing Service
>http://www.mountain-lodging.com
>             &
>Web Design, Hosting & SEM
>www.websites-online.com
>800-418-1483 

>-----Original Message-----

>From: clientservices@corp.kanoodle.com
>[mailto:clientservices@corp.kanoodle.com]
>Sent: Wednesday, November 01, 2006 2:00 AM
>To: kbaldwindw
>Subject: Kanoodle Reminder: Still Inactive, No Funds [Acct: kbaldwin]

>Hello Karl,
>Your Kanoodle account has run dry and you're losing sales!  It has
>been 5 days since we've been able to send traffic to your Web site.  Add
funds now so that we can put your listings back in up and get them working
for you again.  Click the link below to log in and add money now. 

>https://ads.kanoodle.com/adcenter/single_charge.html
>We recommend that you try our AutoRecharge tool, the easiest way
>to maintain
>a balance at all times.  You can sign up for AutoRecharge by
>following the
>link below. 

>https://ads.kanoodle.com/adcenter/autorecharge_settings.html
>Is there anything else we can help you with?  Let us know by
>emailing us at
>clientservices@corp.kanoodle.com, or give us a call at
>1-877-KANOODLE
>(1-877-526-6635). 

>Best regards,
>The Kanoodle Team